Wholesale Terms & Conditions
We love our customers and are always happy to share our products with new shops!
Here are the brief terms and conditions we have.
1. Minimum Order Value
For first-time customers of Kricket Lane Designs (KLD) the minimum order value is $100. All accounts will be placed on Proforma.
2. How to place an order
A log-in password will be provided once your account is established.
Submit your order via our wholesale site at: www.kricketlanedesigns.com/wholesale
Email any questions to: email@example.com or call 440-539-6061
We can also provide an order form via email.
3. Zip Code Protection
Once the account is set, the first retailer to place an order with the brand will have a 180-day exclusivity for the zip code where their shop is located. Exclusivity starts when the order is placed, and the 180-day clock starts when the order is shipped. After 180 days, if you do not reorder from KLD, you give up your zip code protection and another retailer will then be able to place an order.
For stores with multiple locations, minimums must be met for each location in order to maintain Zip Code Protect for all locations. If you have specific questions concerning zip code protection, please contact us at firstname.lastname@example.org.
4. Wholesale Pricing
All prices are listed in US dollars. All authorized retailers purchase on the wholesale website, plus the cost of shipping. The prices on the wholesale site are less 50% of the MSRP. KLD will cover 50% of the shipping costs for any orders over $500. We cover the cost of postal insurance for any shipments through USPS.
Returns must be made in writing directly to email@example.com within 7 days of delivery date quoting invoice number and reason for return. No returns are acceptable without KLD prior approval and delivery instructions for transport. Shipping will be charged. For any goods returned there is a re-stocking charge of 15% plus shipping chargeable to the customer. Please email us with details of the product prior to returning it. All personalized products are Final Sale/Non-Returnable.
KLD accepts credit cards- MasterCard, Visa, Discover, and American Express.
All credit card payments currently do not incur a processing fee.
Venmo & PayPal are available on request.
7. Damages and Defects
Please inspect all shipments immediately upon arrival. Please contact KLD at firstname.lastname@example.org within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
Photos of broken items and boxes will be required to file an insurance claim with the carrier.
8. Delivery Window
Please allow at least 10-14 days from the time of your order for the completion of items. Larger orders may require more time.
9. Shipping International Orders
We do not ship international orders at this time.