Store Policies

RETURNS & EXCHANGES

We want you to love your products as much as we do! If there is an issue with your order please contact us at kld@kricketlanedesigns.com within 5 business days of receiving your order so we can make it right.
Unfortunately, we are unable to offer refunds on personalized items or facemasks due to the nature of the products.

Orders over $50 receive FREE USPS First Class Shipping!
kricket lane ships products through the US Postal Service. While most items ship within 4 business days, we cannot guarantee the shipping time for the USPS.
If you need your items right away, please reach out to us at kld@kricketlanedesigns.com for UPS options.
kricket lane DESIGNS is located in Chagrin Falls, Ohio, an eastern suburb of Cleveland. If you live nearby and would prefer to pick-up your order, please contact us at kld@kricketlanedesigns.com.

DISCLAIMER

Our face masks are not a replacement for medical-grade Personal Protective Equipment. Please remember that the use of face masks is not intended to replace other recommended measures to stop the community spread of COVID-19, such as social distancing and washing your hands. Follow the latest advice of the CDC and your own health care professionals as to how best to keep yourself safe.
Dog bandanas and bow ties are intended for limited, supervised wear. kricket lane cannot be held liable for any injury caused directly or indirectly by our products
Our products are handmade from authentic, licensed fabric. Kricket Lane Designs is not affiliated or endorsed by any brand.